This Privacy Policy was last updated on April 1, 2023.

At Imagine Infosoft ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our software services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information: personal and non-personal.

Personal Information

We may collect personal information when you register for an account, subscribe to our services, or contact us for support.

This may include:

• Name
• Email address
• Phone number
• Billing information (e.g., billing address)
• Company name (if applicable)

Non-Personal Information

We may collect non-personal information automatically when you use our services, such as:

• IP address
• Browser type and version
• Device type
• Usage data (e.g., features accessed, time spent)
• Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide and Improve Services: We use your information to deliver our software services, process payments, and improve user experience.
2. Customer Support: To provide assistance and respond to your inquiries or requests.
3. Communication: To send you service-related notifications, updates, or promotional emails (if you’ve opted in).
4. Security and Compliance: To ensure the security of our services and comply with legal obligations.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information. This includes the use of encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information in the following circumstances:

1. Service Providers: We may share your information with third-party vendors who assist in operating our business (e.g., payment processors, hosting services, or customer support tools).
2. Legal Requirements: We may disclose your information to comply with legal obligations, such as a subpoena, court order, or other legal process.

5.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and services. Cookies are small text files that are stored on your device to remember preferences or track usage. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our services.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

1. Access: You can request to access the personal information we hold about you.
2. Correction: You can request to correct any inaccuracies in your personal information.
3. Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
4. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.

To exercise any of these rights, please contact us at info@imagineinfosoft.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@imagineinfosoft.com